Concentrix has been named a Strong Performer in The Forrester Wave™: Customer Experience Strategy Consulting Services, Q4 2024 report.
The report evaluates the 12 top CX strategy consulting services providers on criteria across their strategy and current offerings to assess how they measure up—helping you select the right one for your needs.
Concentrix received the highest score possible in the industry-specific specializations criterion in the report, which stated, “Concentrix stands out on its industry-specific specializations, with expertise, tools, data, and methodologies for more than 10 industries and subsectors beyond that.”
The Forrester report also notes, “Concentrix is a good fit for organizations looking for deep industry expertise and an ability to leverage other industries’ best practices to rapidly advance the firm’s strategy.”
We believe that CX is the ultimate differentiator, and we’re committed to leveraging our understanding of industry challenges and how to solve them to provide strategic guidance, actionable insights, and tech innovations as a trusted partner for our clients.
View the report today to learn more about why Concentrix was named a Strong Performer.