We are honored to be recognized in “The Forrester Wave™: Customer Experience Strategy Consulting Practices, Q4 2022” report. Forrester researched, analyzed, and scored 14 of the most significant customer experience (CX) strategy consulting providers, and this report helps CX professionals select the right one for their needs.

Concentrix was positioned as a Contender for current offerings, strategy, and market presence. The report states that Concentrix “measures culture well….” Forrester also notes that “Concentrix leans on its technology development capabilities to create proprietary tools for its CX strategy consulting engagements, including for culture measurement.”

View “The Forrester Wave™: Customer Experience Strategy Consulting Practices, Q4 2022” today to learn more about why Forrester recognized Concentrix in this important report.