Everest Group Positions Concentrix as Highest Leader in B2B Sales Services PEAK Matrix® Assessment 2024

Read Everest Group’s B2B Sales Services PEAK Matrix® Assessment 2024

The report evaluates the 15 leading sales services providers on criteria based on their market impact, vision, and capabilities. Concentrix was recognized as the highest-designated Leader in B2B sales services for our:

  • Strategic integration of AI technologies
  • Comprehensive partner ecosystem
  • Focus on advancing sales team capabilities 
  • Delivery of tailored B2B sales services solutions

We’re proud of our standing in Everest Group’s first-ever B2B Sales Services PEAK Matrix® Assessment 2024, and are committed to deepening our capabilities and expanding our reach to support our clients in achieving their sales goals effectively.

Download the report today and find out why Concentrix is the Highest Leader in B2B sales services.

Disclaimer
Licensed extracts taken from Everest Group’s PEAK Matrix®®️ Reports, may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group’s PEAK Matrix®®️ reports do not necessarily provide the full context of our research and analysis.  All research and analysis conducted by Everest Group’s analysts and included in Everest Group’s PEAK Matrix®®️ reports is independent and no organization has paid a fee to be featured or to influence their ranking.  To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix®®️ Reports.
“Concentrix offers B2B sales services such as inside sales, account management, sales operations, channel sales, as well as customer success and renewals. Through the acquisition of ServiceSource, a leader in B2B sales solutions, and Webhelp, which provides access to Lead Factory—a proprietary solution for creating and scoring customized lead lists—Concentrix has enhanced its overall expertise in B2B sales.

Furthermore, Concentrix has partnerships with leading technology organizations as well as a strong suite of in-house solutions, including real-time seller support and a customer intelligence solution with features such as account prioritization, quarterly action plans, and a 360° customer dashboard. These factors, among others, have contributed to Concentrix’s recognition as a Leader in Everest Group’s B2B Sales Services PEAK Matrix® Assessment 2024.”

Divya Baweja

Practice Director at Everest Group

Key Takeaways:

  • Concentrix’s strengths, key sales investments, proprietary solutions, and partnerships
  • Who the key players are in the space
  • The factors impacting the sales services landscape
  • How B2B sales services Leaders differentiate themselves from Major Contenders and Aspirants