Webinar

Unifying Tech to Create Connected CX Journeys

July 24

11am AEST

Unifying Tech to Create Connected CX Journeys

In today’s digital age, delivering seamless and connected customer experiences across various touchpoints is critical to an organisation’s success. Join our panel of industry experts as they explore strategies for unifying technology to create cohesive customer journeys that drive satisfaction and loyalty.

Key discussion points include:

  • The role of technology in enhancing customer experiences across diverse channels
  • Best practices for integrating various technologies to create connected CX journeys
  • Case studies and real-world examples of successful implementation
  • Strategies for overcoming common challenges in unifying tech for CX

Panellists:

  • Rebecca Burns, General Manager, Head of Customer Success for Small Medium Enterprises (SME) at MYOB
  • Monica Ryan, VP of Service Delivery ANZ, Concentrix
  • David Stone, VP of Growth (Sales, Marketing and Partners)

Don’t miss this opportunity to gain valuable insights and actionable strategies to elevate your organisation’s customer experience initiatives!