Unlock the Future of Customer Experience with AI Series
AI in CX: Designing Personalised Customer Experiences
May 29, 2025
11:00 AM AEST | 1:00 PM NZT
AI is reshaping customer interactions, enabling businesses to not only understand their customers better but anticipate their needs. Join us for the third session in our exclusive 5-part webinar series, where we’ll explore the many ways AI can drive the future of Customer Experience (CX).
How can AI help you design better, more personalised customer experiences?
In this session, you’ll learn:
- How AI is transforming customer insights to improve CX across every channel
- AI-powered virtual assistants to drive seamless experiences
- How predictive analytics can anticipate customer needs before they arise
- Real-world case studies of companies successfully transforming their CX with AI.
- The future of AI in CX – what’s next for businesses looking to innovate
Our leading experts in AI and CX will share their insights and strategies to help you leverage AI in your business.
If you’re unable to attend the live webinar, don’t worry – simply register, and we’ll send you the recording afterward.
🗓️ Date: 29 May 2025
🕒 Time: 11am AEST \ 1pm NZT
Why Attend?
This webinar is a must-attend for business leaders who are looking to harness AI’s full potential for enhancing their customer experience strategy. You’ll leave with actionable insights, best practices, and a clear roadmap for integrating AI into your CX.
Register Now to reserve your spot for this exclusive session and unlock the future of customer experience.
Here’s what each webinar in the series will cover:
AI 101 – The Basics Every Business Leader Should Know
Understand the fundamentals of AI, including its evolution, real-world applications, and its critical role in transforming customer experience.
Unlocking Operational Efficiency with AI
Discover how industries are adopting AI to optimise processes, improve productivity, and enhance customer engagement.
AI in CX: Crafting Personalised Customer Experiences
Learn how AI-driven insights, virtual assistants, and predictive analytics are revolutionising personalised customer interactions.
Strategic AI: Innovating for Growth and Competitive Advantage
Explore how AI can identify growth opportunities, support data-driven decisions, and foster a culture of innovation within your organisation.
AI in Action: Real Success Stories and Outcomes
Examine real-world AI use cases, measure ROI, and learn best practices for scaling AI solutions to drive tangible business impact.