Blog Archives - Concentrix

Category: Blog

TOM is yesterday’s playbook: The future of UK BFSI firms requires adaptive, customer-centric models

How AI is Redefining Omnichannel Success: Key Takeaways from the Omnichannel Futures Conference 2025

The Journey to CX Excellence: What UK Insurers must do to compete

Digital Transformation in Insurance

UK Insurance Industry Faces Digital Disruption: Concentrix’s Latest Research Highlights the Path Forward

Rebuilding Trust in the UK Water Industry: Starting with Customer Journeys

Rebuilding Trust in the UK Water Industry: Starting with Customer Journeys

Auto Lending Companies – Concentrix

Automotive DCA Probe: Why Auto Lending Companies Must Act

A man smiling while looking at his phone, seated at a table with a laptop in front of him, perhaps having just used the new app that helps detect fraud effortlessly.

The Battle to Detect Fraud: Why AI Is Financial Services’ New Recruit