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Concentrix Corporation
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    SERVICES

    At Concentrix, we help you look at your CX challenges differently, to create innovative solutions that deliver exceptional experiences and drive better performance.

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    CX Transformation, CX Model Design, Customer Research, Voice of the Customer

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    Journey Design, Service Design, Touchpoint Design, Human-Centered Design, Product Realization

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    Data & Analytics

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    Protected Experiences, Uncompromised Wellness, Global Operations, Focused Innovation

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    YOUR INDUSTRY. OUR EXPERTISE.

    Startup or market leader. Tech titan or service superstar. Whatever your business, wherever you operate, the chances are Concentrix has been there and done that. If good enough is never good enough for you, Concentrix is the partner you need to reimagine your CX future.

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    Born Digital: Customer Journey Orchestration

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    The Forrester Wave™: Customer Feedback Management, Q1 2023

    The Forrester Wave™: Customer Feedback Management, Q1 2023

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Category: Blog

9 Ways of Building Customer Loyalty in the Contact Center

9 Ways of Building Customer Loyalty in the Contact Center 

Journey Orchestration: Born Digital, Episode 5 Recap | Concentrix

What Is Journey Orchestration?

Migrating to Adobe Experience Cloud: The 3 Big Questions

Digital Transformation 2023

Digital Transformation Insights For 2023

data insights

Insights to Outcomes: Degree of Difficulty

CX insights

The President’s Brief: A Model for Sharing CX Insights

Why Our Inclusion in “The Forrester Wave™: Customer Experience Strategy Consulting Practices, Q4 2022” Is a Huge Deal 

Why Our Inclusion in “The Forrester Wave™: Customer Experience Strategy Consulting Practices, Q4 2022” Is a Huge Deal 

API Success Factors

Unpacking API Success Factors: An Interview

Travel Loyalty Program

Upgrade Your Travel Loyalty Program to First Class 

contact center trends

Transform Your Contact Center with Automation

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What We Do

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Services

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  • Experience Design
  • Digital Engineering
  • Experience Platforms
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  • Enterprise Modernization
  • Data & Analytics
  • CX Management
  • Content Trust & Safety

Industries

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  • Banking & Financial Services
  • Consumer Electronics
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Insights

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