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Concentrix + Webhelp
  • What We Do
  • Services

    SERVICES

    At Concentrix, we help you look at your CX challenges differently, to create innovative solutions that deliver exceptional experiences and drive better performance.

    CX Strategy

    Customer Loyalty, CX Transformation, CX Model Design, Customer Research, Digital Selling, Voice of the Customer

    Experience Design

    Journey Design, Service Design, Touchpoint Design, Human-Centered Design, Product Realization

    Digital Engineering

    Omnichannel Engineering, Immersive Experience, API & Integration Services, Edge Computing, Custom Development

    Experience Platforms

    Strategy & Programs, Technology & Innovation, Project Services, Manage & Optimization

    Automation & Operations

    Intelligent Operations, Process Intelligence & Automation, Test Automation, Intelligent Automation, Cybersecurity, Experience Assurance

    Enterprise Modernization

    Generative AI, Cloud Engineering, Intelligent Automation, API Management & Security, Conversational AI, Contact Center as a Service

    Data & Analytics

    Intelligence Strategy, Data Engineering, Advanced Analytics, Business Insights, Marketing Analytics, Customer Analytics, Operational Analytics, Process Intelligence & Optimization, Compliance & Risk Analytics

    CX Management

    Marketing Solutions, Revenue Growth Services, Customer Care, Technical Support, Collections, Work at Home

    Content Trust & Safety

    Protected Experiences, Uncompromised Wellness, Globalized Operations, Focused Innovation

    Featured Webhelp Services

    Regulated, KYC & Payment Services
    Customized solutions for onboarding and order-to-cash

    Management Consulting
    Solving your most complex customer journey challenges

    Organizational Excellence
    Develop your people to define, deliver and sustain transformation

    Healthcare Specialized Services
    A range of solutions for healthcare customer engagement

    Polyglot
    AI-powered interactions in your customers’ native language

    The Nest
    A dedicated approach for start-ups and scale-ups

  • Industries

    YOUR INDUSTRY. OUR EXPERTISE.

    Startup or market leader. Tech titan or service superstar. Whatever your business, wherever you operate, the chances are Concentrix has been there and done that. If good enough is never good enough for you, Concentrix is the partner you need to reimagine your CX future.

    Automotive

    Banking, Financial Services & Insurance

    Consumer Electronics

    Energy & Public Sector

    Healthcare Services

    Media & Communications

    New Economy & Startups

    Retail & eCommerce

    Technology

    Travel, Transportation & Tourism

  • Insights

    INSIGHTS

    The more you know, the better your customer experience. So we gathered the most valuable ideas, materials, and tools to benefit your business, all in one place.

    Insights

    Blog

    Case Studies

    Videos

    Fact Sheets

    Thought Leadership

    Infographics

    Webinars

    102023-eBook-Generative-AI-for-Business-Leaders-Preview-Image.jpg

    From Vision to Innovation: A Guide on Generative AI for Business Leaders

  • About Us

    ABOUT US

    We pledge to challenge conventions, create experiences beyond expectation, and deliver outcomes unimagined, for our clients, their customers and staff.

    Investors

    Partners

    Awards & Recognition

    2023 Sustainability Report

    Locations

    News

    Events

    Corporate Fact Sheet

    Legal

    Everest-featuredimage-1

    Concentrix Named a Leader in Customer Experience Management Global PEAK Matrix® by Everest Group

  • Contact
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healthcare interoperability solutions

Healthcare Interoperability Solutions through FHIR 

payment integrity in healthcare

What’s Wrong with Payment Integrity in Healthcare

Experience innovation generative ai in healthcare

Healthcare Experience Innovation with Generative AI

Applications of Generative AI

Unlocking New Revenue with Applications of Generative AI

Loyalty in Healthcare

Loyalty in Healthcare: Creating Connected Membership

Telemedicine will help healthcare heal after COVID-19’s reckoning

Telemedicine Will Help Healthcare Heal After COVID-19’s Reckoning

What We Do

  • Design
  • Build
  • Run

Services

  • CX Strategy
  • Experience Design
  • Digital Engineering
  • Experience Platforms
  • Automation & Operations
  • Enterprise Modernization
  • Data & Analytics
  • CX Management
  • Content Trust & Safety

Industries

  • Automotive
  • Banking & Financial Services
  • Consumer Electronics
  • Energy & Public Sector
  • Healthcare Services
  • Insurance
  • Media & Communications
  • New Economy & Startups
  • Retail & eCommerce
  • Technology
  • Travel, Transportation & Tourism

Insights

  • Blog
  • Case Studies
  • Videos
  • Fact Sheets
  • Thought Leadership
  • Infographics

About

  • Investors
  • Partners
  • Awards & Recognition
  • 2023 Sustainability Report
  • Locations
  • News
  • Contact Us
  • Legal

Investors

  • Overview
  • Financials
  • Events & Presentations
  • Financial News
  • Governance
  • Stock Information
  • Investor Resources

Careers

  • Culture
  • Work at Home
  • Search & Apply

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Contact Us

+1-800-747-0583

© 2023 Concentrix Corporation. All Rights Reserved.

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