Buckle Up and Know Where You are Going and Why
Exhilarating, exhausting and amazing – all at once! I just can’t find better words to capture the essence of our recent experience attending the Gartner…
Not afraid to ask the right questions.
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Concentrix Blogs
The Need to Think Differently
If we always do what we’ve always done, we will always get what we’ve always got! Put another way, doing the same thing over and over…
The Power of Great Experiences
The year is 2018 and the world is finally waking up to the reality that we no longer live in the 20th century. For much…
Customer Experience: Turning Insights into Action
Your customer lives in a hyper-connected world. She demands that businesses know what she wants, when and how. She expects her experience with a business…
Being Data-Driven is Not a Strategy, it’s a Culture
Every company, regardless of their size or the service they’r