iX Hello is Redefining digital interactions with advanced speech synthesis and voice AI
NEWARK, Calif. (November 20, 2025) – Concentrix, a global technology and services leader, has been named a winner of the Generative AI Product of the Year Award for Speech Synthesis and Voice AI by TMC as part of the 2025 Generative AI Product of the Year Awards. The recognition highlights iX Hello, Concentrix’s advanced voice AI solution, for redefining digital customer interactions through human-like speech synthesis and emotionally adaptive voice experiences.
What is iX Hello?
iX Hello is Concentrix’s enterprise-grade voice AI and speech synthesis solution designed to automate and enhance customer interactions across voice-enabled channels.
Core Capabilities
- Human-like speech synthesis
- Support for more than 50 languages
- Real-time language switching
- Emotional tone adaptation
- Scalable voice automation
Demonstrated Business Impact from iX Hello
- Up to 80% reduction in task completion times
- Improved service consistency
- Reduced operational costs
- Enhanced customer engagement
Why This Award Matters
“Congratulations to the winners of the 2025 Generative AI Product of the Year Awards,” said Rich Tehrani (News – Alert), CEO, TMC. “These companies are leading the charge in showing how Generative AI can solve real business
challenges today. Their solutions are driving measurable improvements in customer experience, operational speed, quality, and productivity. We applaud their innovation and look forward to their continued leadership as GenAI becomes an indispensable component of the modern enterprise.”
Call to Action
To learn more, explore product details, or request a demo: Visit the iX Hello product page
