Concentrix iX Hello™ Recognized by AI Breakthrough as Intelligent Personal Assistant of the Year
NEWARK, Calif. (June 26, 2025) – Concentrix Corporation (NASDAQ: CNXC), a global technology and services leader, has been named Intelligent Personal Assistant of the Year by AI Breakthrough, recognizing the innovation and impact of its iX Hello application.
The award honors iX Hello for advancing the use of generative AI–powered virtual assistants that support both customer-facing and internal enterprise use cases. AI Breakthrough Awards celebrate the most innovative companies, technologies, and products in the artificial intelligence industry, attracting more than 5,000 nominations from over 20 countries. This recognition highlights Concentrix’s leadership in delivering scalable, customizable AI solutions that enhance customer engagement, improve productivity, and modernize enterprise operations across global industries.
What Is iX Hello?
iX Hello is Concentrix’s enterprise-grade Intelligent Personal Assistant designed to enable organizations to create customizable, GenAI-powered virtual assistants tailored to a wide range of applications.
The solution supports customer interactions and internal workflows through conversational AI across multiple channels, including chat, SMS, and voice. Built for speed and flexibility, iX Hello offers quick deployment, no-code configuration, and seamless integration with enterprise platforms such as Salesforce and Microsoft. By simplifying AI adoption and enabling scalable automation, iX Hello helps organizations optimize productivity while delivering consistent, high-quality digital experiences.
Organizations using iX Hello benefit from advanced AI capabilities that improve both operational efficiency and customer experience, including:
- Customizable GenAI-powered virtual assistants for enterprise use cases
- Rapid deployment with no-code setup
- Seamless integration with existing enterprise systems
- Multi-channel engagement across chat, SMS, and voice
- Enhanced productivity through intelligent automation
These capabilities demonstrate how iX Hello enables enterprises to deploy AI solutions quickly and effectively, driving measurable improvements in engagement and efficiency at scale.
The AI Breakthrough Awards spotlight the most impactful innovations shaping the future of artificial intelligence. Recognition of iX Hello as Intelligent Personal Assistant of the Year underscores Concentrix’s commitment to combining advanced technology with human-centered design to deliver meaningful business outcomes.
With unique data and insights, deep industry expertise, and advanced technology solutions, Concentrix serves as an intelligent transformation partner, helping organizations become simpler to work with, interact with, and transact with in the AI-driven economy.
Call to Action
To learn more about Concentrix iX Hello and its award-winning intelligent assistant capabilities, visit the Concentrix iX Hello product page.
