The Forrester Wave™: Customer Feedback Management, Q1 2023
We are pleased to be named a Strong Performer in The Forrester Wave™: Customer Feedback Management, Q1 2023.
Concentrix received 5 out of 5 scores across nine criteria, including:
- Systemic CX Improvement
- Client Experience
- Pro Services – During and Post-Implementation
- Product Vision
- Platform Adoption
- Pricing Flexibility and Transparency
Forrester says that “Organizations with small teams or programs looking for a strategic partner paired with solid technology should put Concentrix on their shortlists.”
Read the report today to learn why Forrester named Concentrix a Strong Performer.