• ISO 14001: 2015 Certification, India (2015)
  • Software Technology Park Institute Export Award for Highest Percentage of Gender Diversity (IT/ ITeS) (2014-2015)
  • World Marketing Congress 100 Most Influential Marketing Technology Leaders (2015)
  • NelsonHall Customer Management Services High Tech, Leader (2015)
  • Celent North American Policy Administration Systems 2015: Life, Annuities, Pension, and Health ABCD Vendor View, Leader (2015)
  • Greentech Foundation CSR Gold Award in the Services Sector for Outstanding Achievement in Corporate Social Responsibility (2015)
  • Outsourcing Institute Excellence Best Visionary Thought Leadership Award (2015)

  • Outsourcing Institute Excellence in Best Practices Thought Leadership Award (2015)

  • Golden Sound Award for Best Contact Center – Technical Support Category (2015)

  • Northern Ireland Chamber of Commerce Best use of Technology to Improve Business Performance Award (2015)

  • IAOP Top 100 List of the Best Outsourcing Providers (2009-2015)

  • Everest PEAK (Performance, Experience, Ability, Knowledge) Matrix Contact Center Outsourcing (CCO), Leader (2015)
  • HfS Blueprint Report Healthcare Payer Operations, Winner’s Circle (2015)
  • HfS Blueprint Report Insurance As-a-Service, Winner’s Circle (2015)
  • NelsonHall NEAT Report Marketing BPS, Leader (2015)
  • NelsonHall NEAT Report Customer Management Services Healthcare, Leader (2015)
  • Contact Center World, Silver Medal Winner for Best Technology Innovation (2015)
  • Contact Center World, Bronze Medal Winner for Best Sales Campaign (2015)
  • Auscontact Association National Awards for Contact Center Manager, Customer Experience Champion and Operations Champion (2015)
  • Contact Center Association of Japan Leader of the Year Awards (2015)
  • International ICT Awards, Best Company of the Year, Finalist (2015)
  • Top 100 CISO Platform Award (2015)
  • Infosec Maestro Award (2014-2015)
  • Auckland, NZ, center COPC Outsource Service Provider (OSP) Standard certification (2015)
  • Three Japan centers certified to COPC Outsource Service Provider (OSP) Standard, Release 5.1 (2015)
  • NelsonHall NEAT Report Customer Management Services Telco, Cable & Satellite, Leader (2014)
  • Gartner Magic Quadrant North American Life Insurance Policy Administration Systems, Leader (2013-2014)
  • Gartner Magic Quadrant Customer Management Contact Center Worldwide, Leader (2010 – 2014)
  • Golden Peacock Human Resources Excellence Award (2014)
  • Contact Center World, Best in the World for Business Partnership Award (2014)
  • CCMW China, Best Call Center Award, Outsourcing Category (2014)
  • China 51Call Center Golden Sound Award for Best Outsourcing Customer Contact Center in the Category of Technical Support (2014)
  • India’s Best 100 Companies to Work For (2013-2014)
  • Software Technology Park Institute Export Award for Highest Percentage of Gender Diversity (IT/ ITeS) (2013-2014)
  • Auscontact Operations Champion (2014)
  • HfS Blueprint Report Transformational Customer Experience Management Services, Winner’s Circle (2013)
  • HfS Blueprint Report Insurance Services, Winner’s Circle (2013)
  • IDC MarketScape Customer Management Contact Center Worldwide, Leader (2010, 2013)

What’s Your Customer Strategy?