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Concentrix Nicaragua Wins Exporter of the Year Award for World Class Services

(Dateline - Managua) April 16, 2014 -- Concentrix Corporation's Nicaragua operation has received the Services Exporter of the Year award from a national economic development and trade organization for its delivery of services internationally.

The annual services exporter award from APEN (Association of Producers and Exporters of Nicaragua) recognizes outstanding export companies who offer their services in international markets.

Concentrix opened its operations in Nicaragua in 2008 with a world-class center located in the capital city of Managua. The global top 10 company has more than 45,000 staff in 36 countries after acquiring IBM's customer care and industry process services business.

Concentrix president Chris Caldwell said the corporation found hard working, loyal and qualified personnel -- the foundation of the industry -- in Nicaragua.

"We believe the value proposition we deliver from Nicaragua complements the services we provide our clients from the US, UK, Philippines, India, China and Costa Rica," Caldwell said.

Javier Hugentobler, Concentrix managing director in the Central American country, said, "We are very happy to receive this award and we view Nicaragua as an excellent location. The country provides many of our company needs, both from a human resource perspective and an investment incentive perspective."

APEN is a private, non-profit organization which has been working for over two decades to strengthen and promote export of Nicaraguan products and services and to increase the country's economic development.

Nicaragua's strategic spot in the heart of the Americas has allowed the country to tap into the value-added and high-end business services offered by Concentrix. Nicaragua offers a flexible labor force with many young professionals who have strong second-language skills.

Concentrix, a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a global business services company focused on process optimization, customer engagement strategy, technology innovation and ecosystem performance. Our holistic approach to customer engagement, deep domain expertise and process innovation enable us to deliver unique, transformational solutions for our clients. For more information, please visit

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