Service renewals represent an incredible revenue opportunity that is often left “on the table” by companies without an effective renewals management strategy. RenewalsManager® helps you and your partners quickly and efficiently handle the renewals process of contracts, warranties, service agreements, subscriptions and other “renewable business.”
The RenewalsManager® platform can identify and automatically generate quotes for all renewable opportunities in your customer base. Once quotes have been identified and generated, a series of established business rules are applied. Channel partners, resellers, sales teams and even end-customers are then automatically notified of upcoming renewals or expired services. Having an effective renewals solution in place is important because:
• Efficient renewal management can give your company something akin to “found money.”
• Improved renewals processes can typically help increase total revenues by 50% or more.
• Most customers want to have an easy, efficient means for continuing their relationship with you.
But RenewalsManager® goes further than more limited solutions. That’s because it also identifies and targets lucrative attach, cross-sell and up-sell opportunities. And the sales team is given what it needs to further pursue the opportunity.
Renewals management aligns perfectly with our overall commitment to supporting your company and those you serve at every stage of the customer life cycle.