remote infrastructure management
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1-800-747-0583
1-800-747-0583
(RIM) services help your organization manage risks and
control IT costs by optimizing your IT infrastructure,
providing continuity services and standardizing support
processes. Available 24 x 7, our comprehensive RIM
services can be used either to extend your current
support or as a complete solution.
Concentrix Remote Infrastructure Services Snapshot
Server management
Reliable, secure and ITIL-compliant support for your Unix or Microsoft-based server environment including: Alert monitoring
• incident and resolution management • vulnerability management • user monitoring • back-up and archiving
• remote system administration • virtualization
Applications management
Reduce your applications infrastructure costs when we provide:
Alert monitoring • remote problem resolution • vulnerability management • user monitoring • back-up and archiving
• remote application management
Network management
Reliable, secure and ITIL-compliant support for any type of corporate network infrastructure. To keep your LAN, WAN, VPN, wireless, virtual and converged network running 24 x 7, we provide the following services: Alert monitoring • vulnerability management • user monitoring • patch and configuration management • remote NetAdmin
Reliable, secure and ITIL-compliant support for your Unix or Microsoft-based server environment including: Alert monitoring
• incident and resolution management • vulnerability management • user monitoring • back-up and archiving
• remote system administration • virtualization
Applications management
Reduce your applications infrastructure costs when we provide:
Alert monitoring • remote problem resolution • vulnerability management • user monitoring • back-up and archiving
• remote application management
Network management
Reliable, secure and ITIL-compliant support for any type of corporate network infrastructure. To keep your LAN, WAN, VPN, wireless, virtual and converged network running 24 x 7, we provide the following services: Alert monitoring • vulnerability management • user monitoring • patch and configuration management • remote NetAdmin
Security management
Defend against the growing threat of cyber attacks and data misuse. Our 24 x 7 certified security professionals can deploy and manage: Intrusion detection and prevention • perimeter security • vulnerabilities • compliance monitoring and reporting
• Web security
Storage management
We can help you cost-effectively plan, implement and manage your storage requirements without compromising security or data integrity with: Storage planning and design • storage solution installation and configuration • storage monitoring and management • storage optimization • back-up and archiving • disaster recovery
Desktop management
Our desktop professionals and secure remote-assist technologies support your IT department and end-users with:
Diagnostic and root cause analyses • security management
• tune up, performance and patch management • back-up and archiving • continuity support • virtualization
Defend against the growing threat of cyber attacks and data misuse. Our 24 x 7 certified security professionals can deploy and manage: Intrusion detection and prevention • perimeter security • vulnerabilities • compliance monitoring and reporting
• Web security
Storage management
We can help you cost-effectively plan, implement and manage your storage requirements without compromising security or data integrity with: Storage planning and design • storage solution installation and configuration • storage monitoring and management • storage optimization • back-up and archiving • disaster recovery
Desktop management
Our desktop professionals and secure remote-assist technologies support your IT department and end-users with:
Diagnostic and root cause analyses • security management
• tune up, performance and patch management • back-up and archiving • continuity support • virtualization