Concentrix - Resource Library

resource library

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Technical Support

TYPE

Technical support fact sheet

SUPPORTrix

The Concentrix Small Business Support Center: Designed for Superior Results

Webcast: How to Win and Keep Customers with Strategic Technical Support

Customer Support

TYPE

Customer support fact sheet

Subscriber retention

Contact center services

Multi-lingual contact center services

China customer support

Case study: Concentrix Answers the Call
-the Post-Gazette Collects with a 3:1 ROI

Sales and Marketing

TYPE

Sales & marketing support fact sheet

TRAXion demand generation

Direct marketing production

IMPAX Print on Demand

Marketing analytics

Webcast: The DNA of Lead Nurturing

Back Office Solutions

TYPE

Back office solutions fact sheet

Finance & accounting outsourcing

Accounts payable automation

Latest Issue

Issue 5:
Customer support -
the muscle behind
powerful brands.

read articles

Back Issues

Issue 4:
The Higher Road
to Lower Costs

Learn how to achieve greater
cost savings with Concentrix
Platform BPO solutions

Issue 3:
Is Your Company Ready
for the Recovery?

Learn how you can help your business be ready and profit
from the post-recession economy

Issue 2:
All About Smartsourcing

Issue 1: Call Center Migration

Best practices in call center migration, and more

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