renew  customer relationships
Licensing renewals
Renewals represent an incredible opportunity that is often left "on the table" by companies without an effective renewals management strategy. Concentrix' RenewalsManager™ helps you and your channel partners quickly and efficiently manage the process of renewing service contracts, warranties, software subscriptions and other "renewable opportunities."

The RenewalsManger platform identifies and automatically generates quotes for all renewable opportunities. Once quotes have been generated, a series of established business rules are applied. Channel partners, resellers, sales teams and even end-customers are then automatically notified of upcoming renewals or expired services. Having an effective renewals solution in place:

• Offers a reliable source of recurring revenue.
• Gives you 100% visibility into all of your customer base opportunities
• Helps free up sales resources so they can do what they're best at—selling,

RenewalsManager™ provides you with an automated solution to maximize all of your service sales revenues and profits without increasing costs.
Licensing renewals

Managing your subscriptions and license renewals
program effectively can make a significant difference in your renewals business.

Extended warranty sales

Extended Warranty Sales is another area that benefits tremendously from a comprehensive and integrated end-to-end approach to renewals management.

Product refresh

Sometimes the best source of new business is right in
front of you. Your existing customers may well be your next customers. No matter what the product or service you offer, there is always a way to build upon established relationships with product refresh.

Product lifecycle management

Managing customer relationships is a never-ending process and requires a complete 360 degree view of your customer. With Concentrix’ solutions we bring order to the process.