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David Simmons
Concentrix Corporation
+1 (585) 218-5524
dsimmons@concentrix.com
 
Concentrix Selects Industry Leader for Service Renewals Business

Jack Johnson Brings over 25 Years Experience to Company

Rochester, NY — June 28, 2011 — Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX) today announced that Jack Johnson has been named Vice President, North America Renewal Services. He will assume responsibility immediately for the North American renewals business – including service delivery and professional services. Mr. Johnson will be based out of the Concentrix offices in Salt Lake City, Utah.

Mr. Johnson comes to Concentrix with an extensive domestic and international background in renewals, services sales and support operations for technology and business outsource companies. With more than 25 years experience in the industry, he has distinguished himself by leading his organizations to high levels of performance while building efficient business systems and developing leadership qualities in his teams. Most recently, Jack was instrumental in building the service renewals business for ServiceSource’s EMEA operations, and then leading North American Operations for Rainmaker.

“Jack’s success in organizational development and service delivery will be a key asset to our renewals business,” said Clare Findlay, Concentrix Managing Director and head of the company’s global renewals business. “He will play a vital role in expanding our business and driving service excellence for our customers.”

Mr. Johnson’s appointment to the Concentrix team continues the company’s focused investment in the renewals business and on building a world class customer lifecycle value proposition.

 

About Concentrix Corporation

Concentrix Corporation is the global business process outsourcing division of SYNNEX Corporation with award-winning expertise in providing our clients with platforms and services to support the customer lifecycle. From locations in the Philippines, China, Costa Rica, Nicaragua, the United States, United Kingdom, India and Japan, our more than 6,000 employees support millions of transactions in multiple languages and countries worldwide. Concentrix Corporation is a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), a Fortune 500 company. For more information, please visit www.concentrix.com

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