Xerox iGen4 and XMPie Combination Creates Industry-Leading Solution
Rochester, NY - October 11, 2010 – Concentrix Corporation, a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), today announced it has upgraded its digital color and cross media capability by completing installation of the new Xerox iGen4 Press and XMPie online marketing, Web-to-Print and analytics platform.
The investment enhances Concentrix’ Lifecycle Management Services by leveraging customer data to create highly-personalized multiphase campaigns including print, email, web and mobile. Through targeted engagement at each stage of the customer lifecycle, Concentrix can reach recipients in the most effective way possible with unique messaging and media.
“Concentrix is known as a very innovative company,” said Dick Rapach, Vice President and General Manager. “By effectively using technology to enhance the customer experience, we are leading the way in providing our clients with solutions that are unique in the industry.”
The new digital color print capability and XMPie solution will be leveraged across multiple Concentrix lines of business – including print production, contact center, analytics and creative services – and includes full integration into existing Concentrix CRM platforms.
Concentrix is hosting an Open House at the company’s Rochester, NY operations center on November 18, 2010 from 11:00am – 3:00pm to showcase the new technology platform – including product demonstrations, a facility tour and guest speaker. To reserve a place at the event, contact Patsy Keady by email at email@example.com.
About Concentrix Corporation
Concentrix Corporation is the global business services division of SYNNEX Corporation with award-winning expertise in providing our clients with platforms and services to enable their customer strategy. From locations in the Philippines, China, Costa Rica, Nicaragua, Canada, the United States, United Kingdom, Hungary, India and Japan, our more than 8,000 employees support millions of transactions in multiple languages and countries worldwide. Concentrix Corporation is a wholly-owned subsidiary of SYNNEX Corporation (NYSE:SNX), a Fortune 500 company. For more information, please visit www.concentrix.com.