Peter Doak Receives 2012 Heroes Award for Social Media Work
Belfast, Northern Ireland – May 2, 2012 – Concentrix Corporation, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), announced today that Peter Doak, Social Media Marketing Analyst in the company’s Belfast location has won the Professional Planning Forums 2012 Heroes Award.
The Professional Planning Forum is a UK-based independent industry body that promotes best practice and effective planning in customer contact operations. They work with all sectors to provide strategic advice and best practice support for managers and to offer specialist training and accreditation for planning and analysis. The Planning Forum Hero Awards recognizes the exceptional personal contribution members have made in developing the contribution of planning within their own organizations and developing best practices and professionalism in the wider industry.
In selecting Peter as a “Hero”, the Planning Forum had this to say: “Customer contact is evolving. It is no longer about inbound calls. It almost seems as if there is a new channel available every month. Peter has grasped these new opportunities and helps industry peers understand what this can mean for their business. He is also a social media advocate in his personal and business life – someone who has helped many Planning Forum members (and others) in the past year.”
“Peter is a true asset to our team and company,” said Philip Cassidy, Concentrix Managing Director, Services Europe. “His willingness to help others is exemplary, and we are very proud that he has received such accolades.”
Concentrix Corporation is the global business services division of SYNNEX Corporation with award-winning expertise in providing our clients with platforms and services to enable their customer strategy. From locations in the Philippines, China, Costa Rica, Nicaragua, Canada, the United States, United Kingdom, Hungary, India and Japan, our more than 8,000 employees support millions of transactions in multiple languages and countries worldwide. Concentrix Corporation is a wholly-owned subsidiary of SYNNEX Corporation (NYSE:SNX), a Fortune 500 company. For more information, please visit www.concentrix.com.