One Call, One Connect^SM Reduces Fraud, Provides Peace of Mind

Rochester, NY - June 29, 2009 – Concentrix Corporation, a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), announced today the introduction of a proprietary application designed to provide a secure, trusted and user-friendly environment that utilizes an interactive voice response (IVR) prompt for processing customer credit card transactions over the phone. One-Call, One-Connect (OCOC) offers customers a secure environment to enter their credit card information over the phone without the need of a live agent to receive or handle the credit card information. The transaction is validated instantly through the use of an IVR prompt and then the customer is returned to a live agent to finalize the transaction. This allows any agent in a customer care environment to securely handle a transaction.

The OCOC network is certified as compliant with the payment card industry (PCI) security standard certification. The standard was created to help organizations, who process credit card payments, prevent credit card fraud. Concentrix uses OCOC today to securely process tens of thousands of sales on a monthly basis, including extended warranty, out of scope support and product sales.

“OCOC demonstrates our ability to design, develop and implement applications and solutions to enhance our service offering,” said Dick Rapach, Vice President and General Manager for North America at Concentrix Corporation. “It is another way that Concentrix can help in providing solutions to better manage the entire customer experience.”