Job Objectives:  Contribute to the development of the company sales and marketing administration activities.

• Ensure that the sales inquiries process is conducted in a timely manner that meets internal procedures and customer satisfaction.
• Support incoming inquiries, co-ordinate client meetings and support tender preparation.
•  Manage the timely production of tenders internally and progress their status with the client.
• Implement ways of maintaining relationships with all current and past due clients.
• Support job closeout processes and implement ongoing client contact strategies.
• Maintain and enhance customer’s relationship management.
• Continually review and improve company sales literature, company sales presentations and advertising material.
• Provide administrative support for Business Support activities.

Essential Knowledge & Experience:

• Worked in an engineering services or manufacturing company.
• Experience in sales or marketing or business support.
• Computer literate with good Web skills.
• Proficient with MS PowerPoint, Word & Excel.
•  Database manipulation.

Job Description – Sales & Desirable Knowledge & Experience:

•  Creative PowerPoint presentations skills
•  English and Portuguese speaker with oral and written efficient
•  Coordinating conferences, exhibitions and other marketing events.
•  Utilizing the Web to promote and advertise company services.
•  Preparation of quotations for clients.
•  Followed up on client leads, enquiry processing and quotations.
• Telephone introductions and generating leads.
• Tender chase experience.

Responsibilities/Key Result Areas:

The candidate will be given the opportunity to develop skills in some or all of  the following areas:

Marketing

• Maintaining and regularly updating data in our CRM and Web-base tool.
•  Database coordination, importing from Excel.
•  Organizing client meetings for sales and marketing activities including Sales & Marketing Literature.
•  Sales Enquiry processing and follow up.
•  Responding to sales enquiries and delegating to appropriate sales member.
• Support set up job on project database (Time Minder).
• Support tender preparation.
• Sales support activities.

Other Duties

• Maintaining, enhancing and on-going cleansing of Database.
• Telephoning contacts driven by the Database reminders and follow up. Administrator
• To provide administrative support to any business related activities that is not included under Marketing & Sales, including but not limited to;

1. Providing administrative support for the Quality System and associated records and procedures.
2. Assist as required in the preparation of sales quotations.
3. General business support.
4. Finance & Accounts support.
5. Project support.
6. Office duties (photocopying, scanning etc…).
7. Reception duties.
8. Supporting internal meetings.

Person Specification:

• Flexible approach to work.
• A strong team player.
• Works well under pressure with the ability to face difficult challenges and timescales.
• Good time keeping and willing to work overtime as necessary.
• Excellent Telephone manner.
• Tolerant of diverse personalities.
• An amiable worker with a confident personality.

Communication & Interfaces:

Communication and interface with the following will be required:

• Project Support.
• Directors.
• Managers.
• Consultants.
• Customers.
• Suppliers.