GENERAL DESCRIPTION

Concentrix Costa Rica, is looking for full time Customer Service Representatives, to do follow up on loan applications that come in thru a website or on inbound calls. To the information received, we do back office processes such as: data consistency verification, bank statement validation, up sell and guidance for the applicant to process the loan.

We offer competitive salary, a great environment with ongoing training.

JOB REQUIREMENTS:

• EXCELLENT LANGUAGE SKILLS 90-100% (IN ANY LANGUAGE SPOKEN).
• Schedule flexibility (weekends included). Five day working schedule.
• Detail and process oriented.
• Responsible and committed.
• Ability to prioritize and multi-task.
• Customer service and/or contact center experience is a plus.

WE OFFER:

• Initial Paid Training (as well as Ongoing Training).
• Great Environment.
• Company Doctor and Desntist
• Competitive Salary.
• New Facility located near the US Embassy in Pavas.

Please include your salary expectation and availability for this job.

THE COMPANY:

Concentrix has been recognized as an innovator in the business process outsourcing services industry, offering our clients the best possible combination of services, quality, processes and technical expertise.

Concentrix partners with our clients to provide a right-shore model for 24×7 technical support solutions from our centers in North America and the Philippines.  We have over 7,500 representatives communicating through several channels including telephone, e-mail and chat support.

We deliver tech support services including network, wireless, hardware and software support to businesses and consumers for our clients.  Come experience the Concentrix difference!