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Concentrix Keeps Drivers Connected Company Chosen for Telematics Activation Programs Rochester, NY - March 1, 2010 - Concentrix Corporation, a global knowledge process outsourcing company and wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), announced today that it has been selected by an industry leader and telematics pioneer to provide inbound and outbound customer service for an equipment activation program with one of their leading vendors. The Concentrix customer support team will consult with new vehicle owners on the activation options available to them for their vehicle's telematics equipment. This next generation of groundbreaking in-vehicle services offers consumers peace of mind 24 hours a day, 365 days a year, by keeping the driver connected to the assistance they need, at the moment they need it. Representatives making outbound calls encourage new vehicle owners to activate the installed equipment, along with capturing all of the needs, requests and suggestions from the vehicle owners to continue the positive car buying experience. "Our client expects the highest level of commitment to total customer satisfaction and we demand that from our representatives," said Dick Rapach, Concentrix Vice President and General Manager. "Our team of professionals has the experience and training to ensure a successful program and positive customer experience." About Concentrix Corporation Concentrix Corporation is a global KPO company with award-winning expertise in providing our clients with services and support to enhance their customer relationships. From locations in China, Japan, the Philippines, the United States and Central America, our over 4,500 employees support clients in multiple languages and countries around the world. Concentrix Corporation is a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), a Fortune 500 company. For more information, please visit www.concentrix.com.
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