Customer Endorsements

Although industry awards are nice (and we’ve won our share), the best award is praise from our clients.
Below is a sampling of how our partners feel about working with us:
“They understand the big picture, stay in close contact with us and react quickly to things. They have their finger on the pulse; they really invest in the relationship and understand us. Sometimes it can seem that their people on the Cisco account seem more Cisco than me.”
– Cisco
“Year to date you helped us with 165K customer contacts which is an incredible achievement. Thank you for helping in such short notice. Concentrix, you are a true partner.”
– VMWare
“Just a short note to thank you and your team for what you have achieved this quarter. It has been a baptism of fire but you have come through with great results and have made a huge contribution to our performance.”
– Symantec
“Concentrix is vital in driving relationships with our installed base. Their multi-touch cadence utilizing telesales, marketing communications and automated systems allows us to communicate with 30-thousand customers quarterly. Concentrix has driven a 10-point gain in renewal rate for our market.”
– Sonicwall
“Concentrix has consistently driven high renewal rate performance. We value the transparency of the relationship and the manner in which we can adapt the organization to attack business problems.”
– Websense
“Concentrix is a true partner that reacts quickly to new challenges, helps us think outside the box in implementing and testing new programs and consistently delivers the services we need.”
– Autodesk
“Concentrix has implemented an agent on-boarding process that is second to none. They have leveraged their industry knowledge to fine tune their hiring profiles, interview and selection process and new agent training program. This allows them to meet our aggressive ramp and ongoing staffing requirements with fully trained, highly capable agents who deliver excellent results from the day they hit the floor.”
– Dish
“They push the boundaries and proactively provide ideas. They stay in tune with our business. They are true innovators.”
– Microsoft
“Congratulations to Concentrix Manila team on your 1,825 days of providing consistent, world-class customer service to all Netgear customers. Your Manila team has been a pillar of customer satisfaction, very good support center partnership, leadership and management for 5-years now. Cheers to more years of Netgear and Concentrix partnership.”
– Netgear