Philippines

Concentrix Philippines offers many exciting employment opportunities that will take you as far as your ambition and desire can go. We specialize in technical support and new technology-related project initiatives, and we are expanding our all center service capabilities. Information technology, sales, and marketing career opportunities are also available.

View career opportunities   Training   Career development   Benefit and incentives programs   Recruitment process  
Tips and reminders for applicants

Training
We believe that our people are our most important asset. When you succeed, Concentrix succeeds as well. To enhance your professional and individual development, our two-year, 400-hour training program includes technical, soft skill and behavioral training as follows:

Technical training, including: Basic product support  Computer fundamentals  Network essentials  Product-specific Wireless LAN technology  Layer 2/3 switches, VPN, PrintServer, Firewall technology  Operating systems, including Microsoft, Linux, and Mac Microsoft/Cisco Certification (MCSA, MCSE, CCNA);
Soft-skill training: American culture  Accent neutralization  English language proficiency  Customer relationship management;
Behavioral training: Career/personality development program  Leadership, management, and negotiation  Culture-building

Career development
With the Career Development System, a specific career advancement path is laid out. Successive training enhances your capabilities, with your overall performance determining future promotions.

Benefit and incentive programs
 Medical insurance  Life insurance (basic and supplemental)  Accident insurance  Accidental death and dismemberment (basic and supplemental)  Paid time off  Holiday pay  Training  Individual and group incentives

Recruitment process

Operations
Provides inbound and technical support for U.S., Europe, and Asia-Pacific customers

1.  Initial Interview 5 minutes
2.  Examination 1 hour and 30 minutes
3.  Final Interview 10 minutes
4.  Job/Training Offer 3 minutes

Back office support
HRD, Accounting, Admin, MIS, Training, Workforce, Quality Assurance, Marketing

1.   Initial Interview
2.   Examination (if applicable)
3.   In-depth Interview
4.   Final Interview

Tips and reminders for applicants

Mastering the job interview
The job interview may be your only opportunity to make a good impression, prepare thoroughly.
  Know as much as possible about the company — its products, services, and operations — before coming to the interview
  Stay calm during the interview. Listen carefully and organize your thoughts before answering
  Focus on the company’s interests. Remember — you are there to convince the employer that you are the best person
   for the job — not to find out what the company can do for you
  Ask questions about the company’s direction, plan, and culture; job details and work expectations; and similar queries
   that show you are interested in the firm and position
  Don’t act desperate, apologetic, or overeager to please. Instead, maintain good posture, extend a firm handshake,
   and exude confidence

Test-taking tips
  Inquire about the exam coverage and what you need to bring
  Wear a wristwatch to help you keep track of time
  Prepare yourself physically and mentally. Don’t eat anything that can cause allergy or an upset stomach
  Be at the venue at least 20 minutes ahead of schedule
  Go to the comfort room right before the exam begins to avoid interruptions during the exam
  Carefully read and follow the exam instructions and listen to the proctor
  During the exam, work carefully but quickly. It helps to budget your time and not concentrate too long on any one item
  If you have time left, go and review your answers. Make sure you have answered all items

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