Philippines
View career opportunities Training Career development Benefit and incentives programs Recruitment process
Tips and reminders for applicants
We believe that our people are our most important asset. When you succeed, Concentrix succeeds as well. To enhance your professional and individual development, our two-year, 400-hour training program includes technical, soft skill and behavioral training as follows:
Technical training, including: Basic product support • Computer fundamentals • Network essentials • Product-specific • Wireless LAN technology • Layer 2/3 switches, VPN, PrintServer, Firewall technology • Operating systems, including Microsoft, Linux, and Mac • Microsoft/Cisco Certification (MCSA, MCSE, CCNA);
Soft-skill training: American culture • Accent neutralization • English language proficiency • Customer relationship management;
Behavioral training: Career/personality development program • Leadership, management, and negotiation • Culture-building
With the Career Development System, a specific career advancement path is laid out. Successive training enhances your capabilities, with your overall performance determining future promotions.
• Medical insurance • Life insurance (basic and supplemental) • Accident insurance • Accidental death and dismemberment (basic and supplemental) • Paid time off • Holiday pay • Training • Individual and group incentives
Operations
Provides inbound and technical support for U.S., Europe, and Asia-Pacific customers
| 1. Initial Interview | 5 minutes |
| 2. Examination | 1 hour and 30 minutes |
| 3. Final Interview | 10 minutes |
| 4. Job/Training Offer | 3 minutes |
Back office support
HRD, Accounting, Admin, MIS, Training, Workforce, Quality Assurance, Marketing
1. Initial Interview
2. Examination (if applicable)
3. In-depth Interview
4. Final Interview
Tips and reminders for applicants
Mastering the job interview
The job interview may be your only opportunity to make a good impression, prepare thoroughly.
• Know as much as possible about the company — its products, services, and operations — before coming to the interview
• Stay calm during the interview. Listen carefully and organize your thoughts before answering
• Focus on the company’s interests. Remember — you are there to convince the employer that you are the best person
for the job — not to find out what the company can do for you
• Ask questions about the company’s direction, plan, and culture; job details and work expectations; and similar queries
that show you are interested in the firm and position
• Don’t act desperate, apologetic, or overeager to please. Instead, maintain good posture, extend a firm handshake,
and exude confidence
Test-taking tips
• Inquire about the exam coverage and what you need to bring
• Wear a wristwatch to help you keep track of time
• Prepare yourself physically and mentally. Don’t eat anything that can cause allergy or an upset stomach
• Be at the venue at least 20 minutes ahead of schedule
• Go to the comfort room right before the exam begins to avoid interruptions during the exam
• Carefully read and follow the exam instructions and listen to the proctor
• During the exam, work carefully but quickly. It helps to budget your time and not concentrate too long on any one item
• If you have time left, go and review your answers. Make sure you have answered all items




