NETWORK SUPPORT ENGINEER — BILINGUAL — SPANISH & ENGLISH
Location:
Greenville, SC
Start Date:
IMMEDIATE
Status:
Full-time
General Description
The Network Support Engineer (NSE) will provide technical support to small to medium business customers and will be product specialists within their area of expertise. The NSE will provide support from pre-sales through warranty to entitlement support and will be responsible for delivering full cycle resolution to the customer. The NSE will provide the technical support, complete end-to-end case management and pre-sales assistance and support sales.
JOB REQUIREMENTS :
• Technology or Engineering degree or 3 years of experience in a related technical Support environment.
• CCNA Certification.
• Cisco Networking experience required.
• Experience configuring Cisco routers, switches and wireless equipment.
• Demonstrated abilities in the following areas:
• IP, TCP, UDP, ARP, DHCP, DNS, EIGRP, OSFP and IGMP protocols
• Experience with SSH and NAT.
• Excellent problem diagnosis and problem solving skills in a highly complex network environment.
• Strong organizational skills, written and verbal communication skills, good judgment,
and mature interpersonal skills.
• U.S. Citizenship required.
• Must be able to multi-task.
• Fluent in English and Spanish.
• Flexible work hours for first, second and third shift scheduling needs.
SHIFTS AVAILABLE: 2nd, and 3rd shifts (Hours of Operation 24/7)
*Background & Drug Screening Required
Click the Apply Now button to send your info and resume or fax it to 585-218-5312.
For more information, call 585-218-5405.
Concentrix Corporation
3750 Monroe Avenue, Pittsford,
NY 14534
