Hint: I’ve already given you the answer.
Concentrix’ Source magazine is a visually and verbally engaging quarterly publication that is available by subscription or download at no charge from www.concentrix.com. If you’re reading this blog, chances are you’ve already enjoyed at least one of our eight previous issues. Source is the one publication that provides the latest information on best practices in Customer Lifecycle Management while entertaining you with featured travelogues on Concentrix locations around the world.
From deciding whether to deliver service to your customers from within your borders or from another global region to the ins and outs of maximizing service revenue, Source provides the key thought points you must consider. And be sure to check out the points of interest in cities as diverse as Bangalore, Hebden Bridge and Rochester, NY! Visit us online at www.concentrix.com and click on the “Resource Library” link. You’ll be able to download any of the past eight issues and subscribe for the upcoming Q1 2012 issue.
And be sure to let us know what you think and what you’d like us to feature next.
Cindy