SERVICES

• Sales and Marketing
  • Demand Generation
  • Channel Development
  • Direct Market Access
  • Marketing Analysis
  • Marketing Services
  • Creative Services
  • Web & Multimedia
• Technical Support
  • Technical Support
  • Knowledge Management
  • Product Engineering
  • Software Development
• Customer Service
• Back Office Solutions
• Print and Fulfillment
  • Fulfillment
  • Digital Printing
  • IMPAX on Demand

 

BACK OFFICE SOLUTIONS

Concentrix has been delivering Back Office Solutions from China for over seven years, helping companies stay competitive and focus on their core business.

Top Reasons to Choose Concentrix

• Proven delivery and performance
• Centers of excellence committed to continuous process improvement and efficiency
• Corporate culture focused on client, employee, and fiscal responsibility
• Documented return on investment for each engagement

Back Office processing is one of our core competencies, our solutions include:

Finance and Accounting Outsourcing (FAO)

Accounts Payable
Our mission is to provide superior AP services, combining state-of-the-art technology with efficient, cost-effective service. Our services include:

• Transaction processing
• Management resolution
• Invoice data entry
• Discrepancy resolution
• Reconditioning
• Travel expense reimbursement

Accounts Receivable
Accounts Receivable is a highly important accounting function-vital to any company's existence. Our proprietary software allows:

• Credit review
• Collections
• Cash application
• New account setup
• Proof-of-delivery
• RMA matching

General Accounting
General accounting is the core of your company's financial systems. Our services include:

• General ledger maintenance
• Journal entries
• Reconciliations
• Fixed assets
• Intercompany accounting
• Archiving
• Audit
• Balance Sheets Reconciliation
• Statement of cash flow
• Business analysis reports
• Variance research

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Additional Back Office Functions

Purchase Order Processing

• Transaction processing
• Management resolution
• Invoice data entry
• Discrepancy resolution
• Reconditioning
• Travel expense reimbursement

  	-	Buyer ID
  	-	Drop ship orders
  	-	Change saved purchase orders
  	-	Multi-site orders
  	-	Vendor's item numbers
  	-	Track cancelled items
  	-	Edit item description
  	-	Vendor information
  	-	Line item information
  	-	Confirmation person per item

Order Fulfillment & Vendor Claims

• Real-time inventory management and tracking
• Flexible payment options
• Up-to-date reporting
• Advantages include:

  	-	Seamless order fulfillment
  	-	Reduced delivery times
  	-	Increased customer satisfaction

• Streamlines your entire fulfillment process

  	-	Allows your sales representatives to Convert estimates into orders
  	-	Track orders using our proprietary, real-time tracking software

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