acquire  new customers
Direct sales
Concentrix direct sales professionals can handle every phase of the sales process, from prospecting and initial contacts, to quoting, follow-up, and service issues. Our proven direct sales model provides you with a fully functional sales team capable of driving inbound and outbound sales.

We focus on account management, share-of-wallet growth, and the "winback" of lost or dormant customers, while incorporating data analytics and multi-channel marketing tactics into your program to enhance its success. Concentrix direct sales solutions deliver:

• Leadership to efficiently and effectively mentor and manage the team assigned to your business
• Staffing including training and management of personnel
• Inbound sales which go beyond order taking to include upsell and cross-sell
• Outbound efforts that focus on inactive or lost customers

At Concentrix, we are committed to continually driving revenue increases for our customers. Selling to Business-to-Business (B2B), end-customers, or supporting our customers in these areas is a key part of our focus. We provide the infrastructure, thought leadership, and creativity in direct sales that helps you to maximize revenue. Plus we are flexible enough to structure a program to your specific needs.

Cross-media marketing

In this day and age, those companies that reach their prospects most effectively are the ones who ultimately
win big in the marketplace. Concentrix has the resources
and expertise to help target your prospects perfectly.

Data analytics

Mass mailings and sales calls will produce sales. But how effective are your efforts? With sales and marketing costs rising everyday, it makes far more sense to concentrate your efforts on the portion of your universe most willing
and ready to buy. Analytics is the key.

Lead generation/Lead nurturing

There just may be a gold mine in those discarded or forgotten leads. With Concentrix TRAFx you get innovative multi-phase lead generation and lead nurturing. TRAFx brings the theory of one-to-one communication to life to reach your prospects. It nurtures them through a series of customized communications ensuring you relay the right message to the right individual at just the right time.

Direct sales

Outsourcing direct sales can significantly improve the ROI of many sales programs. Concentrix provides highly sophisticated consultative and relationship-based direct selling solutions for our clients that include a focus on cross-sell and upsell to drive increased revenue.